Professional remote support solution.<br>
No software installation required. Provide immediate support to customers and colleagues without pre-installing software.<br>
Remote control, File transfer and Chat. <br>
Access to unattended PCs. <br>
Restart and automatically reconnect remote computers. Restart in safe mode included. <br>
Generate reports about your support activity over a defined period of time. Learn how many sessions have you provided to a customer and precisely how much time have your technicians spent. Export all data to an Excel file for further analysis and as proof of your work.<br>
One click. That's all it takes to start a support session with your customer. Even the most novice of the users can ask for your support with ease.<br>
Applet customization. Customize the applet used by customers to send support requests with your own logo, company name and color.<br>
High performance networking. BeAnywhere proprietary networking protocols, optimized to provide fast and secure P2P connections, will assure you the best performance.<br>
Ultra compact. Install it on any pen drive and take it with you everywhere. <br>
Firewall friendly. Never mind about firewalls, changing settings and IP addresses. Your only requirement is an Internet connection.<br>
All communications are encrypted with an RC4 compatible algorithm with a 2048 bit key and are digitally signed. Every access to the Console and Management Area go through a secure HTTPS connection.<br>
BeAnywhere is fully compatible with Windows 7 and Vista UAC. You may encounter support scenarios where you need administrative privileges to fully support the remote computer. BeAnywhere allows you to raise your permissions level by sending a request to your customer.<br>
Web site integration. You can embed in your own site a direct access link that your customers can use to start remote support sessions.<br>