Skymol Communicator is a web-based customer service and live chat, live help system using Voice, Video, Text Chat communication forms on your web site.
Skymol offers SaaS (Software-as-a-Service) live chat software, help desk software for online sales and customer service. Our on-demand solution establishes a powerful communications interface, creating a live real-time voice,video chat connection between an agent and a web site visitor. It is easy to use with no software downloads or without setting any hardware equipments (except webcams and headsets).
It lets you talk live in voice, voice/video, and chat of course with your customers and web site visitors from anywhere in the world so you can build a personal relationship with them with no phone costs.
Using Skymol Communicator with a Call to Action in the Live Voice & Video Engage proactive invitation, you can increase sales, reduce operating costs as well as enhance the overall online experience of your customers. Select a visitor in the real-time monitoring interface and send the invitation manually.
Key features of Skymol Communicator are the following: Real time Voice chat, Video chat; Increased video picture (300 pixels X 300 pixels); Real-time Site Monitoring, Proactive Chat (Live Voice, Video Engage), Voicemail and Videomail (If your agents are offline, your customers can leave them voice or voice and video mail or text message instead.); Push Page; File Transfer; Call and Chat Transfer; Audio and Video Messages while on hold (Target your customers with field specific audio and video messages. Show them your new products, services, business related information, etc.); Voice and Video Record; Email Transcripts; View and Search past Chats and Voice, Video Conversations; Usage Reports; 256-bit SSL Enrcyption, Customizable Skin, Reliable technology, etc.
You can try a fully-featured Business Edition account with your own web site for 7 days with no obligation to purchase. Try for Free!