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StromaSoft CRM Customer Service Helpdesk - Outlook 3.3.0
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StromaSoft Ltd
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| Released: | 2006-03-24 |
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| License Type: | Shareware |
| Platform: | Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 |
| Requirements: | SQL Server or Microsoft Access |
| Product homepage: | http://www.StromaSoft.com/product5.asp |
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Rating: (0 votes)
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StromaSoft CRM Customer Service Helpdesk - Outlook 3.3.0
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StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship with your customer then your missing out in the time and efficiency savings that Call Track CRM can bring to your business.
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Keywords: Help desk, Helpdesk, Newsletter, eCRM, Outlook, Telephony, Workflow, tickets, incidents, call center, support calls, support center, customer relationship managements, Call Logging, Instant messaging, Post-it notes, telephone calls, telephone mes |
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